Thrive Market is an online marketplace that offers a wide selection of organic and natural products at a discounted price. With the increasing demand for healthy and sustainable food, Thrive Market has gained popularity among health-conscious consumers. However, not all customers have had a positive experience with the platform. In this article, we will examine the different Thrive Market reviews from customers.
Terrible Customer Service and Hidden Fees
One of the recurring complaints from customers is the poor customer service provided by Thrive Market. Athens Ramseyer expressed their dissatisfaction with the platform’s customer service in a Facebook post, stating that they had “terrible customer service” and “hidden fees.” Similarly, Heather Anne had an unpleasant experience with Thrive Market’s customer service when their order was delayed without communication, causing the items to arrive when they were away on a trip. They were not offered an option to upgrade shipping or any compensation for the inconvenience.
However, some customers had a different experience with Thrive Market’s customer service. Anita Whitacre praised the platform’s “superb customer care service,” and has been a satisfied member for years.
Efficient Orders and Quality Products
On the other hand, several customers have been pleased with the efficiency of Thrive Market’s orders and the quality of their products. Ashley Grimmel stated that Thrive Market saves them money and that their orders are “efficient and well-packaged.” Nicole Myers shared that she had a great experience with the platform’s selection, prices, and customer service, noting that shipments arrived quickly and were well-packed. She also praised the Thrive Market brand, saying that it was “exceptionally good.”
Great Selection and Convenience
Many customers have also appreciated the convenience of having their organic and natural products delivered to their doorstep. Sylvia Olds Mand appreciated the great selection of vegan food, snacks, spices, and staples at a great price, while also highlighting the fast shipping and excellent customer service. Paula Marie Sturm had a positive experience with Thrive Market and appreciated the bargains, selection, and convenience of ordering from the platform.
Despite the positive reviews, there were some negative experiences shared by customers. Marilyn Baird had an awful experience with customer service, stating that “talking to customer service is a nightmare.” She advises against using the platform.
In conclusion, Thrive Market reviews are mixed, with some customers praising the platform’s efficiency, quality, and convenience, while others expressed dissatisfaction with the customer service and hidden fees. However, it is important to note that many of the negative reviews are in the minority, and there are plenty of satisfied customers who continue to use Thrive Market. If you are considering using the platform, it is essential to weigh the pros and cons and make an informed decision.